If you are experiencing Internet performance issues - please consider the following:
- Internet speeds can be significantly impacted by the presence of spyware, malware and/or viruses on your
computer(s) or device(s). Run a anti-virus check to ensure you have no infections.
- Unplug the power from your modem and/or router for 10-15 seconds to reset it to refresh your Internet
connection.
- If you have a router, try bypassing the router by connecting the modem directly to one computer
with a network cable. Then run speed tests again.
- Make sure no one else is utilizing your Internet connection while trying to conduct speed tests. If you
are running any file sharing processes (Torrents, uploads, or other file sharing applications), disable
them and run speed tests again.
